The Buckhead Business Association presents their “2nd Cup” Webinar Series featuring Mark Michelson
Topic: How To Ensure Exceptional Customer Experiences About Mark Michelson - Founder/Principal - Threads Qualitative Research Mark Michelson is the founder+ principal of Threads Qualitative Research. He has been working over 30 years conducting customer experience studies bringing the voice of the customer (VOC) to understand and define customer journeys and provide input to innovation […]