Privacy Policy
Last Updated: September 9, 2026
Livable Buckhead, Inc. (“Livable Buckhead,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit livablebuckhead.com, participate in our programs or events, use our online services, make purchases or donations, participate in online auctions, subscribe to communications, or otherwise interact with Livable Buckhead.
SMS Communications and Mobile Information
Livable Buckhead may offer text message notifications to individuals who voluntarily opt in to receive SMS communications.
Information We Collect for SMS Communications
When you opt in to receive text messages from Livable Buckhead, we collect the mobile phone number you provide and a record of your consent to receive SMS messages. We use this information to provide the text messaging services for which you have opted in.
SMS communications may include transactional notifications related to your participation in Livable Buckhead programs and services. For online auctions, these messages may include notifications when you have been outbid and when you have won an auction item.
Mobile Information and Messaging Consent
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Mobile information and SMS consent information may be used by Livable Buckhead and service providers acting on our behalf only as necessary to operate and deliver the messaging service, maintain our records, protect the security and integrity of our systems, or comply with applicable law.
SMS consent is voluntary. Consent to receive SMS messages is not a condition of purchase, participation, registration, or use of Livable Buckhead services.
Message Frequency and Charges
Message frequency varies based on your activity and the services for which you have opted in. For auction notifications, message frequency depends on your bidding activity and auction results.
Message and data rates may apply. Your wireless carrier’s standard messaging and data rates may apply to messages sent or received.
Opting Out of SMS Communications
You may opt out of SMS communications at any time by replying STOP to a Livable Buckhead text message. Where available, you may also disable SMS notifications through your Livable Buckhead account.
After opting out, you will no longer receive messages from that SMS program unless you subsequently opt in again.
For assistance with SMS communications, reply HELP to a Livable Buckhead text message or contact Livable Buckhead using the contact information provided on our website.
Information We Collect
Depending on how you interact with Livable Buckhead, we may collect information including:
- Name
- Email address
- Mailing address
- Telephone or mobile phone number
- Organization, employer, or business affiliation
- Account and registration information
- Event registration and participation information
- Program participation information
- Communication preferences
- Purchase, donation, auction, and transaction information
- Information you voluntarily provide through forms, surveys, applications, registrations, or other communications
- Technical information associated with your use of our websites and online services
Payment card information may be processed by third-party payment processors on our behalf. Livable Buckhead does not necessarily receive or retain complete payment card information when transactions are processed through those services.
How We Use Information
We may use personal information to:
- Provide and administer Livable Buckhead programs, services, events, and initiatives
- Create and maintain user accounts
- Process registrations, purchases, donations, auction activity, and other transactions
- Provide requested information or services
- Send transactional and administrative communications
- Send newsletters, announcements, and other communications when appropriate
- Respond to questions and requests
- Conduct surveys and collect community feedback
- Improve our websites, programs, communications, and services
- Maintain the security and integrity of our systems
- Maintain organizational and financial records
- Comply with legal and regulatory requirements
Email Communications
If you subscribe to a Livable Buckhead email list, register for a program or event, or otherwise request communications from us, we may use your email address to provide those communications.
Marketing and newsletter emails generally include a method for unsubscribing or changing your communication preferences. Transactional or administrative emails related to an account, purchase, registration, event, auction, or other activity may still be sent when necessary to provide the requested service.
Online Accounts and Auctions
Certain Livable Buckhead services may allow you to create an online account.
When participating in an online auction, we may collect and use account information, contact information, bidding activity, transaction information, and other information necessary to administer the auction.
Auction information may be used to process bids, identify winning bidders, communicate auction status, process payments, maintain transaction records, and provide related customer service.
Purchases, Donations, and Payments
When you make a purchase, donation, event registration, auction payment, or other financial transaction through our website, information necessary to process and document the transaction may be provided to payment processors and other service providers involved in completing the transaction.
These providers process information according to their own privacy and security practices as well as their agreements with Livable Buckhead.
Cookies and Website Analytics
Our websites may use cookies and similar technologies to operate website features, remember preferences, understand website usage, measure communications and campaigns, maintain security, and improve our digital services.
We may also use third-party analytics and advertising technologies to understand how visitors interact with our websites and communications.
Information collected through these technologies may include browser type, device type, operating system, referring pages, pages visited, approximate geographic information derived from an IP address, and other technical information.
How We Share Information
Livable Buckhead does not sell personal information as part of its ordinary operations.
We may disclose information to service providers that perform functions on our behalf, such as website hosting, email delivery, payment processing, event registration, analytics, communications, technology support, and other operational services. These providers may access information only as necessary to perform services for Livable Buckhead and subject to applicable contractual or legal requirements.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, subpoena, court order, or other legal process
- Protect the rights, property, safety, or security of Livable Buckhead, our users, or others
- Investigate fraud, abuse, security incidents, or violations of applicable terms
- Complete an organizational transaction or restructuring when legally permitted
Regardless of other provisions in this Privacy Policy, mobile phone numbers and SMS messaging consent data are not shared with third parties or affiliates for marketing or promotional purposes.
Third-Party Websites and Services
Our websites may contain links to websites, platforms, services, or resources operated by third parties.
Livable Buckhead is not responsible for the privacy practices, security, or content of third-party websites and services. We encourage users to review the privacy policies of third-party services before providing personal information to them.
Data Security
Livable Buckhead uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
No website, electronic transmission, or information storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or maintained by us.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, administer our programs and services, maintain appropriate organizational and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Children’s Privacy
Livable Buckhead’s websites and online services are not generally directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.
If we learn that personal information from a child under 13 has been collected in circumstances requiring parental consent, we will take appropriate steps to address the information.
Your Choices
Depending on your interaction with Livable Buckhead, you may be able to:
- Unsubscribe from marketing emails using the unsubscribe link provided in those communications
- Opt out of SMS messages by replying STOP
- Update certain account and contact information
- Change communication preferences
- Contact us regarding personal information you have provided
Certain transactional or administrative communications may be necessary to provide services you have requested.
Changes to This Privacy Policy
Livable Buckhead may update this Privacy Policy periodically to reflect changes in our practices, technology, services, legal requirements, or other circumstances.
When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through our website or other appropriate means.
Contact Us
Questions about this Privacy Policy or Livable Buckhead’s privacy practices may be directed to:
Livable Buckhead, Inc.
3348 Peachtree Road NE
Atlanta, Georgia 30326
Contact information is also available through the Livable Buckhead website, or through email at info@livablebuckhead.org
