From Station Renovations to Improved Rider Experience, MARTA is Making Big Moves
MARTA has kicked off a major effort to enhance stations and overall rider experience. Targeted and improved cleaning measures are underway at all stations, and their new station superintendent program is set to go live in September. On top of that, the My Commuter Alerts have been recently updated and now provide a more seamless, user-friendly system.
And that’s just where they get started. Here’s a quick rundown of what else MARTA has been working on to get you on board again:
New Digital Trip Information Screens Installed
On your next visit to a MARTA station, look out for one of the 326 new display screens showing info on arrivals and departures. The monitors are installed both inside and outside the turnstiles to help riders plan their trips with real-time updates.
MARTA Station Rehabilitation Program
The Station Rehabilitation program’s primary goal is to address many of the forward-facing elements within a station that the public sees every day. The program will rehabilitate the customer areas to replace old, worn-out materials with new, fresh and easy to maintain materials bringing a new life to each station.
What is Station Rehab?
Typical work/material replacement at the stations are:
| Foundation Repairs | Celling Upgrades | Pavers/Tiles |
| Interior Wayfinding Signage | Wall cladding/painting | Seating |
| Lighting | SMART Public Restrooms | Landscaping |
| Parking Area Fencing | Improved Branding Signage | Heavy power washing/cleaning |
Lenox Station Renovation:
- Plaza Waterproofing/Paving
- LED Lighting
- Expansion Joints
- Wayfinding Station Signage
- Pressure Washing
- Reseal Skylight
- New Bollards
Learn more about upcoming projects here.
MARTA HOPE Program
August 2021 marks the anniversary of MARTA HOPE (Homeless Outreach & Proactive Engagement), a partnership with HOPE Atlanta. The program involves meeting people in need wherever they are on MARTA’s transit system.
Project Goals:
- Improving transit experience for MARTA customers
- Providing direct assistance to willing unsheltered persons on MARTA property
- Establishing a humane, holistic approach to assist people who are unsheltered.
Click here for more information on the HOPE Program.
MARTA HOPE: MPD Protective Specialists
MARTA HOPE: Heroes Help Unsheltered Riders
Safety & Security
MARTA’s approach to safety involves many layers that riders might not know about:
- For example, the agency operates more than 40,000 cameras on its buses and trains and inside and outside its transit stations.
- The MARTA Police Department employs around 300 Police Officers and Protective Specialists that patrol the stations, and ride buses and trains in high visibility uniforms to deter crime and respond to incidents quickly.
- In addition, MARTA PD also deploys plain clothes officers who patrol the system, so security is there even when riders aren’t aware.
My Commute Alert
Want to know before you go? Sign up for text or email alerts for MARTA rail, bus, and elevator availability. You’ll receive alerts for delays, service disruptions, and other changes to MARTA service and facilities straight to you. Plus you can customize which alerts you receive, where you receive them, and what time.
